Sumeet Kapadia

An experienced Project Management specialist with skills set in the use of varied PM tools and systems. Skilled in AGILE and Scrum techniques. Proficient in using JIRA, Tempo, Asana and Instagantt tools for project management. Basic knowledge in HTML/CSS, have working knowledge of WordPress, majorly content management and adding templates, styles, creating, editing posts/pages. Performing UAT Tests on build, documenting bugs and reporting back in JIRA. Maintaining full project documentation and user manuals. Google Drive Administrator

Also skilled in providing customer service support over the phone. Have worked with Australian ISP's (Fuzenet, Homelinkx, Aussielinx and Stealth Services) providing technical, account and general support as well as working on issue tickets from customers through an web based ticketing systems.

Have the skill set in direct sales and marketing concepts for major Telco's in Fiji. Efficient Banking industry experience.