Swati Shukla

My name is Swati. I have a master’s degree in computer applications. I have more than 3 years of experience in customer as well as technical support and I believe I’m qualified from a professional achievement perspective. I’m an excellent communicator and a great listener. I can think quickly on my feet. I’m very adaptable and don’t get thrown off balance in a crisis. I have been awarded in IBM global services for having most satisfied customers. At my current job, I’ve learned skills that I’m ready to bring to the next level. I believe I can make a difference here.