Syreta Mowatt

Syreta Nolica Mowatt Email-Telephone:- Objectives Contribute in a positive way towards the goals of the organization while enhancing my personal growth and development. Education Caribbean Martine University September 5,2020-Present Work Experience Cox Communications August 7, 2017- September 20, 2023 Onboarding Manager / Team Leader Responsibilities Providing feedback to the clients on the day-by-day performance of the team. Sending Daily KPI reports. Coaching. Listening to Calls and Providing Feedback. Setting the schedule for the team. Organizing Huddles. Completing Timecards. Customer Service Representative August 7, 2017- November 21, 2021 Responsible for answering calls in a timely manner. Assisting Customers to resolve issues. Pitching Sales. Troubleshooting Internet and Telephone issues. Helping the nesters to reach their full potential. Developing methods to surpass KPI. Pentecostal Tabernacle Positions Administrative Assistant July 2013-September 2015 Pentab Bookstore Position: Store Supervisor - InfoTech Trainers and Consultants Position: Store Clerk Skills Ability to grasp new information quickly and also transfer knowledge to others Proficient in the use of Microsoft Word, Excel and PowerPoint Affiliations and Activities Student Council President Pentab High- House Captain Pentab High- 4H Club President- Netball Team Member References Mr. George King Principal Pentab High School 16 North Street Kingston C.S.O Telephone:- Mr.Michael Thompson Minister of Religion Pentecostal Tabernacle 66 ½ -72 Wildman Street Kingston C.S.O Telephone:-