Tanisha Gordon Beadle

TANISHA GORDON SALES REPRESENTATIVE CONTACT- Clarendon, Jamaica- EXPERIENCE VERIFICATION SPECIALIST Insurance Supermarket June 2022- October 2023 Handled 100 verifications weekly. Contributed to 38% of the workload of a team of 6. SUMMARY Conducted thorough verification of client identities and credentials to ensure compliance with company standards. Experienced sales and administrative professional Collaborated with internal teams to streamline verification procedures, with a proven track record of driving revenue enhancing efficiency and reducing processing times. growth and ensuring efficient office operations. Proficient in managing customer relationships, coordinating administrative tasks, and optimizing processes to enhance productivity. Eager to Maintained precise documentation of all verification processes, ensuring compliance with industry regulations and enabling easy access for audits. Continuously improve knowledge and skills through training and professional development opportunities. organization in need of a dedicated sales and CUSTOMER SERVICE REPRESENTATIVE Sutherland Global Services administrative team member. January 2022 - June 2022 contribute expertise and enthusiasm to a dynamic SKILLS Adaptable Flexible Communication Teamwork Problem-Solving Address customer inquiries, concerns, and questions promptly and professionally. Provide accurate and helpful information about products, services, policies, or procedures. Listen to customer complaints and concerns, empathize with their situation, and work to find satisfactory resolutions. Escalate complex or unresolved issues to appropriate teams or supervisors for further assistance. Computer Literate Request and collect customer feedback to gauge satisfaction levels and Sales identify areas for improvement. Attention to Detail EDUCATION Acheiver’s Evening Institute 2009 - 2010 Mission Accomplish Institute: 2009 CERTIFICATES TEACHER/EARLY CHILDHOOD EDUCATOR Talented Tots Academy November 2019 - December 2021 Develop and organize lesson plans and instructional materials that align with curriculum objectives and student needs. Design and administer assessments, tests, and quizzes to evaluate student understanding and progress in the subject matter. Offer personalized assistance and guidance to students who are struggling academically, emotionally, or behaviorally. Organize and attend parent-teacher conferences to discuss student Certificate of Appreciation Nursing Certificate Receptionist Certificate achievements, challenges, and goals.