Tejanshu

TEJANSHU KHARDEKAR Agile Technical Writer (AI/ML/PaaS/SaaS/Cloud computing/Devops) |-| - | Post Graduate (MCA – 2002) Snapshot  10 years of total experience as technical writer  7 years of relevant experience as a technical writer, technical editor and an information developer for software product companies  Worked on direct or third-party contract with top tier companies such as Adobe and Oracle  Worked with numerous startups with semi-structured processes or growing organizational processes  Worked closely with members of engineering teams, QA teams, product management teams and customer support teams distibuted globally  Managed a team of 5-10 junior writers, mentoring them and overseeing the quality of the overall documentation  Habituated to Agile development environments, using SCRUM boards to align with user stories, participating in sprint meetings, backlog refinement and sprint reviews in order to document product features for specific releases  Developed diverse documentation around topics that include, but are not limited to Enterprise DevOps, CI/CD, value stream management, Cloud computing, SaaS, CRM,ERP-HCM, ML (recommendation engines), mobile banking applications, compilers and compiler optimizations  Good understanding of usability, user centric information development that augments UX  Worked as a system administrator and a customer support engineer from 2002 - 2009 Skillcloud  Topic based, structured authoring, minimalism, online product guides, online product reference guides, online product feature guides, product how-tos, product concept articles, topic based reference guides  Conventional user manuals, API guides, online help, installation guides, administration guides, release notes,  Student guides, learner handbooks,instructor-activity guides, elevator pitches, investor’s decks, presentations  Markdown, DITA, OxygenXML, Swagger, Restructured text, MS Office Suite, Adobe Technical Communication Suite  Git, Github, JIRA, YAML, JSON, XML, Java, Python, Linux, RESTful APIs, Docker, Kubernetes, Graffana, Jenkins, Groovy, Gradle, HTML, CSS Projects October 2018 - Till date, Independent Consultant/Technical Writer (Freelance)  Working as a freelance writer on documentation projects for various clients such as XebiaLabs and small startups January 2014 - September2018 Consultant Technical Writer (Third Party Contract)  Worked on numerous short term documentation projects for various clients of ChampsFinBiz Pvt. Ltd such as Fiserv Inc. Ityx solutions Gmbh, Hugefly Technologies and Mphasis Pvt Ltd.  Worked closely with Agile development teams and product managers to develop online product documentation February 2013 – December 2013, Senior Technical Writer, Oracle India Pvt Limited (Direct Contract)     Developed diverse documentation for Oracle’s HCM Fusion ERP application Interacted with Product Managers, SMEs and Stakeholders for content source, content accuracy and other documentation initiatives Conducted seminars, trainings, meetings, interactive sessions for product representation and product knowledge transfer Designed training courses, course curriculums and training material September 2009 – March 2010 , Sr. Technical Writer, Adobe Systems Inc. India(Third-Party Contract) Responsibilities     Lead a team of 5 technical writers and oversee the quality, delivery and publication of end user documentation Sourced, conceived, co-authored, reviewed and publish documentation for multiple product lines such as Adobe Content Server and Adobe JamJar Participated in product/program/project meetings and represent Information Development team to understand expectations and requirements for content to be delivered Ensure that Info Dev milestones, plans, resource requirements and scheduling are incorporated into overall program plan