Thomas Forkan
Strategic IT Solutions | Infrastructure Development | IT Project Management | VM Transformation
Senior IT solutions leader and producer of high-performance system engineering. Transforms infrastructure by leading strategic initiatives, inspiring cross-functional teams, and aligning IT strategies with corporate objectives. Optimizes system capabilities to enable global networking, operational effectiveness, production efficiency, and business expansion. Delivers modern business solutions through system deployments, integrations, and reconfigurations to improve processes, increase virtualization, and scale IT productivity.-in/thomasforkanTampa, FL
Education
Master of Business Administration (MBA) in IT Governance
Western Governors University
Bachelor of Arts (BA) in Accounting
Stockton University
Cisco Data Center Unified Computing Implementation
(DCUCI) 5.0
VMware vSphere – Install, Configure & Manage V5.5
AWS Certified Cloud Practitioner
Microsoft AZ-100 Microsoft Azure Integration and Security
Microsoft AZ-101 Microsoft Azure Infrastructure and Deployment
AZ 300 / AZ-103 / AZ 301
Certifications
CompTIA Server+
ITIL Foundations Certification
Microsoft Certified Professional (MCP)
WatchGuard Certified Professional
Technologies
Windows Server 2019/2016/2012/2008
VMware ESXi 6.5 / 6 / 5.5
VMWare VDR
VMware Horizon
Windows 10 / 7
Citrix
Cisco UCS B & C
Amazon AWS
Microsoft Azure
Exchange Online / 2010 / 2007
HP Thin Clients
WatchGuard Firewalls
CA Arcserve
Avamar
Symantec
Kaspersky
VIPRE
Active Directory (NetIQ, ActiveRoles Server, Desktop Authority)
Kaseya, N-Able
TeamViewer
VNC, Autotask
ConnectWise
Experience
Supervisor, Server / Desktop Engineering & Virtualization
Rooms to GoSeffner, FL | 2/2014 to 8/2019
Directed server and VMware engineering operations. Led 2 IT teams composed of 8 direct reports. Project Manager for multiple IT programs. Developed Statement of Work (SOW), project milestones, and KPIs. Implemented and integrated modernized IT platforms to improve infrastructure capabilities.
Constructed site recovery system from ground; led multi-department IT team through 2-phase project…Hardened $2.4M infrastructure networking 237 stores and 3K end users.
Scaled VM capabilities to 975 total machines for 2 data centers across 2 states ; delivered efficiency solution enabling seamless support / high team productivity with triple IT infrastructure size with no workforce impact.
Launched Cisco USC B & C class machines…Established virtualization platform, consolidated 200 physical servers into 20 VMs per host, and compressed 9 server racks into 2.
Deployed and maintained the VDI solution that supported 2,500 users.
Senior IT / VMware Consultant
FreelanceTampa, FL | 5/2012 to 2/2014
Executed contracted IT consultation services for Insight Global, Odyssey Marine, Foundation Partners, and Jabil Circuits. Directed IT teams through system upgrades, onshore/offshore network expansion, infrastructure migrations, and virtualization initiatives.
Navigated internal IT managers through Citrix upgrade implementation…Conceptualized administration strategy for 500+ VM environment.
Evaluated, prioritized, and restructured enterprise IT capabilities for onshore/offshore network; strengthened network security, rebuilt AV structure, and postured multi-storage recovery system.
Masterminded IT infrastructure migration; directed relocation of $200K physical equipment, built corporate staffing model for new operations, and instituted modernized backup platform.
Piloted virtualization initiative for global servers; consolidated / centralized infrastructure into regional data centers…Simplified VM management capabilities / reduced global network downtime.
Senior Systems Engineer
Offsite Technology SolutionsTampa, FL | 10/2008 to 5/2012
Led 9-person team of Level 1 & 2 Help Desk / Field Engineers conducting design, deployment and administration of VMware, Windows Server, Active Directory, and MS Exchange server solutions. Collaborated with client reps to identify strategies for capacity and performance. Developed management plans for MS infrastructure and network backup systems using Backup Exec, CA Arcserve, and Acronis.
Headed IT infrastructure support functions for over 60 regional customers, 284 servers, and 1.7K workstations within Citrix Metaframe environment.
Additional Experience
Infrastructure Manager / Services EngineerDigital Hands | Tampa, FL
Virtualization Engineer / Server AnalystBaycare Health Systems | Tampa, FL
Technical ManagerRESCUECOM of Tampa | Brandon, FL
IT Department DirectorTownship of Hamilton | Mays Landing, NJ