Ugwu Ebuka Emmanuel

HOW ABOUT I GIVE YOU MORE THAN BEING YOUR VIRTUAL ASSISTANT❔

Hi, thank you for visiting my profile! I am an overall Virtual Assistant with over seven (7) years of experience, I have the creativity and business skills needed to successfully support business owners with their merchant business, dropshipping, product listing, and store set-up on Amazon, Shopify, eBay, and other top international ecommerce websites. I am an exceptionally professional and beyond diligently running each of your administrative tasks, availing you the time and energy to focus your expertise on the crucial aspect of your business that requires your undivided attention and expertise, I can help you develop and manage a responsive and productive e-commerce store for optimizing your brand, products, sales, and revenue.

I possess an educational background in computer science and several certifications and awards in sales, marketing, and customer service. In my previous employment at a fast-paced e-commerce store named Proactive Gadget Store, I was able to set up the Shopify store and optimized it with SEO keywords resulting in an 80% store visit and lead conversion. Uploaded over 120 products on the store and drafted quality product descriptions for each product. Engaged in about $500 ad promotion resulting in an increase in sales by 655 within 6 months. Reduced customer churn rate by 80% by promptly responding to all inbound inquiries and complaints for order processing, refunds, exchanges, and fulfillment. Designed professional and attractive product design with the use of canva. Furthermore, I utilized my computer science background in resolving over 400 tickets, managed over 2000 customers' accounts, and increased the business' annual revenue by 30% which earned me the "Most Proactive Staff of the Year" and a 4.8 Star customer satisfaction rate.⭐⭐⭐⭐⭐

𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐨𝐟𝐟𝐞𝐫 𝐭𝐨 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐬:👇

✅ Executive Support

✅ Product Listings and descriptions

✅ Product Sourcing, Listing, Order processing, and fulfillment

✅ Order Fulfillment

✅ Fulfilment by Amazon fee research

✅ Search Engine Optimization

✅ Links to your Social media pages

✅ Payment gateway integration

✅ Product Hunting

✅ Inbound and Outbound Correspondence

✅ Keyword research and data entry

✅ Link your domain with the store

✅ Setup navigation and drop-down menus

✅ SEO-friendly store

✅ Add Products/ Categories/Collections

✅ Calendar Management

✅ Community Management

✅ Customer Support

✅ Project Management

✅ Team Lead

✅ Inbound Sales

✅ Web Research

✅ Email Marketing and Newsletter management

✅ Data Scrapping

✅ E-Commerce Set-up and Optimisation with WordPress

✅ Shopify, Amazon, and eBay website design, store setup, and optimization

✅ And every other mundane task as assigned