Vanessa Ann E. Ignacio
O B J E C T I V ETo be able to use my call center skills and appointment setter experience to your company as my edge among other applicants
Summary of Qualifications* Can utilize and expand knowledge by attending further training and seminars for professional growth
Can work independently under time pressure
Can communicate fluent English
Can communicate about 70% Spanish
EMPLOYMENT
March 2018 -June 2020Appointment setter/booker (HOMEBASED)– Next Level
Appointment Setter for an Executive Search Firms
Jan 2016 – Feb 2018 Bi-lingual customer service rePRESENTATIVE – nowcom global-
Ortigas, Pasig
CS for In-House Financial Services for Car Loans
Sep 2015 – Dec 2015Collections – IRON MOUNTAIN – Sutherland, Clark field Pampanga
Sales/Collection Representative for Data and Records Management
Jan 2011- July 2015marketing agent – YES FM DAGUPAN
MARKETING/SALES FOR RADIO ADS
Feb 2006 – Sep 2009 BI-LINGUAL JUNIOR AGENT ENGLISH/SPANISH- IQOR (GE MONEY BANK)
Clark field Pampanga
3rd Party COLLECTIONS AGENT
Nov 2003 – Jan 2006 BI-LINGUAL CUSTOMER SERVICE REP – Cyber City Teleservices LTD.
(vartec telecom)
Clark field Pampanga
Caters to billing, sales and product issues
Nov 2000 – Oct 2003 marketing and sales representative – TOYOTA
Cagayan De Oro
JAn 2000 -june 2000 ENCODER – bio essence spa – Zamboanga City
EDUCATION
COLLEGE-Graduate of Bs IN MANAGEMENT INFORMATION SYSTEM
Ateneo De Zamboanga University
Zamboanga City
April 1999-June 1999Graduate of Crash Course DESKTOP PUBLISHING
AMA Computer Science
Zamboanga City
Personal InformationNick: Ann, Van
Date of Birth: March 2, 1978
Civil Status: Married
Nationality: Filipino