Yousuf Iqbal

 Yousuf Iqbal Karachi, Pakistan Mob # - E-mail:- Career Objective IT Professional with 11 years of Progressive experience now I would like to be the part of a leading and progressive organization, which maintains a vital position and high reputation in its sector. The organization which will give me Stimulating work environment, right exposure, learning opportunities, and rapid career-advancement prospects. The work place where I will be working with a combination of Creative, strategic and technological resources. TECHNICAL SKILLS             Client Platforms: Windows 7, Windows 8, Windows 10, Mac OS and Linux (intermediate) Server Platforms: Windows Server 2003, 2008, 2012 & 2016 Server OS. (Active Directory, DNS, DHCP, WDS, WSUS) Network Management: Configuration of Dell and Juniper Firewall, Switches, Wireless Access Points, Wi-Fi Hotspots. Antivirus Management: Symantec, Kaspersky, McAfee and Norton Content Filtering System: Websense TRITON, Microsoft ISA and SonicWALL Firewall CCTV & Time Attendance System: Installation, Managing & Troubleshooting of CCTV & Attendance Machine. Backup Solutions: EaseUS Todo Backup, CrashPro Cloud Backup, Carbonite Cloud Backup Plan. Remote Desktop: Point DEV, Team viewer, AnyDesk, VNC and Remote Desktop Connection PROFESSIONAL EXPERIENCE             SRTECHNO Inc., NY, USA (Part Time Outsourcing) Position: Technical Manager Duration: April 2016 to Present Responsibilities: Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintains staff by recruiting, selecting, orienting, and training employees, performance evaluations and discipline; maintaining a safe and secure work environment; developing personal growth opportunities. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Recommending and implementing improvements and efficiencies. Reporting to the General Manager and Indirect Reporting to Owners of the Companies. Managing the team of IT support engineers. Analyze data and IT infrastructure for all Clients. Directs technological research by studying organization goals, strategies, practices, and user projects. Completes projects by coordinating resources and timetables with user departments and data center. Supervise every client with IT Solution and work according to their policies and procedures. Analyze data and IT infrastructure for all Clients. Maintains quality service by establishing and enforcing organization standards. Prepare reports for senior management. Ensure workers have the resources to complete their work Handling financial issues with Senior Management. SRTECHNO Inc., NY, USA (Part Time Outsourcing) Position: Sr. Technical Lead Duration: December 2013 to Feb 2016 Responsibilities: Working on a lead network administration and providing remote support I am responsible for network management along with Network traffic tuning, backup/recovery process, problem resolution tasks to accomplish the business needs. Actively Participate as team members in Some IT Projects for our clients to meet deadlines. Manage Critical IT Projects Under my Supervision to complete client requirements. Maintain firewalls with the help of logs and troubleshoot firmware issues and security threats. Schedule weekly maintenance of security appliances of clients which include Firewall, Wireless Routers and DVR’s Configure and Maintain Internet Content Filtering and Web Access via SonicWALL, Net Gear, Tenda and Juniper devices and implement Policies as per company needs. Create user accounts and password, security groups in Active Directory. Schedule Firewall Backups on Monthly Basis in case of startup and configuration failure. Documentation of Client Network Infrastructure on Monthly Basis. Configure and Manage SonicWALL, Net Gear and Juniper SA-700 as VPN device for remotely connecting clients to access company's IT resources via VPN. Resolving Dell DRAC issues on Client Servers using Racadm command line utility. EA CONSULTING PVT Ltd (PAKISTAN/UAE) Position: IT Executive Duration: June 2010- December 2014 Responsibilities: Working as an IT Executive, I was responsible for the network (VLAN) environment, troubleshoot issues like changing their Tag ID to access the files and installation of software’s. Managing network enhancements and providing support in various teams/users, publishing technical documentation to accomplish the business needs. Update Network Layout file using AutoCAD and Node Configurations Files on Excel Sheet to help in rectify network issues. Worked with senior team members to deploy new switches and firewall in data centers and floor cabinets as per department needs and implement the securities to block the unauthorized access. Manage work and priorities through ticketing system and workflow Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. Troubleshooting networking, routing and inter connectivity issues with Senior Network Engineer, including troubleshooting of network device configuration and low-level application interaction. Complete customer requests via Remedy trouble ticketing system Participate in the migration, basic configuration and rollout of new or upgraded hardware Provide remote support to the users via Point Dev Ideal Administration. Worked with team members to resolve WSUS updates in computers and security updates in network appliances to ensure devices are up to date with latest security vulnerabilities and threats. Taking Emails Backups, Data Backups, and Manage & Restore also. Manage Printers & Resource Sharing between users. A.P.I.I.T PAKISTAN Position: Assistant Technical Engineer Duration: April 2008- January 2010 Responsibilities: Installing, configuring and maintaining Windows 2003/2008 Servers, Desktops & Laptops with windows XP/7. Responsible, Active Directory, Group Policy management, DNS, DHCP, WDS, RDP, FTP, Hyper v, VMware Configuration. Implementation, scheduling and monitoring of backup and system recovery tasks. Troubleshooting and maintenance of network, Servers & workstations. Attending users enquires and their complaints & providing quick resolution to the same. Keeping inventory of hardware and maintenance records. Manage Domain & Network Connectivity between 100 Nodes. Managing Company’s Network Infrastructure, Active Directory users, their policies, network/web-access and necessary IT related policies required by the company Evaluates and recommend purchase of computers, network hardware, peripheral equipment and software. Taking Emails Backups, Data Backups, and Manage & Restore also. Manage Printers & Resource Sharing between users. PROJECTS               Site to Site VPN tunnel from on-site and offsite locations with different companies Implementation of Server 2012 and 2016 File Servers Migration of Emails from Exchange Server 2003, 2013 to Office365 Implementation FileMaker Software for Client and Server Migration of IES Logistics Application from Old Server to New Server Implementations of SonicWALL Firewall in Companies Head Offices Implementation of NAS Storage On-site and Off-Site with VPN Connectivity Using Cloud Station. ACADEMIC QUALIFICATION               Bachelor of Science (Honors) in Computer (2009) Staffordshire University, UK in Collaboration A.P.I.I.T, Malaysia Board of Higher Secondary Education (Intermediate) (2005) Sadequain Institute of Management Sciences & IT Board of Secondary Education (Matriculation) (2002) Dehli Mercantile Society School, Karachi CERTIFICATIONS               CCNA Cisco Certified Network Associate VCP-DCV 5.5 VMware IT Academy PERSONAL INFORMATION               Name Yousuf Iqbal Date of Birth 26th July 1987 Nationality Pakistani REFERENCES               Ashish SharmaSalman Ahmed OwnerIT Manager SrTechno, Inc., USA)EA Consulting Pvt Ltd Email:--Cell:-Tel: - Ahmed Kiani Senior Consultant Core Technologies Pvt. Ltd Email:-Cell: -