Zipporah Njoki Mbugua

Hello there, I am highly organized, detail-oriented, and creative with an eye for detail and a way with words. I take fulfillment in helping busy professionals and individuals stay organized, productive, and sane. I help people breathe easier, stay on top of tasks and find the much-needed time for self-care and family. I have been working remotely as an executive assistant and customer support agent for over 3 years now. During this time I've amassed a wealth of skills such as;

-Project management 

-Google suite and Ms office

-Email management both inbox management and email marketing 

-Customer service through phone, chat, and email. 

-Calendar management, scheduling, and appointment setting. organizing meetings, taking notes

-Social media management, and graphic design. 

-Recruiting

-Research, data entry, and report writing. 

 -General business operations

 I’m fluent in English both written and spoken. I’m an excellent communicator. I am tech-savvy, and a team player, and I work well remotely. Where I lack knowledge or experience I am willing to learn and continuously, challenge myself to be better and to offer the highest quality service.