Sandeep Madhukar Suwase

1.Configuring Microsoft outlook 2007, 2013 and 2016 using exchange 2010.
2.Maintaining CISCO IP Phones USA – NYC, USA – HOUSTON and LONDON Offices, Using VoIP services of BIRCH CBEYOND Connect from USA.
3.Managing and Maintaining NG Barracuda Firewall
4.Managing and Maintaining Exchange Server 2010 for US Location
5.Maintaining around 100 Hosts – Branded Desktops & Laptops for USA – NYC, USA – HOUSTON, LONDON and Mumbai Locations.
6.Daily Checking Internet links stability
7.Handling Red Sabre ticketing system application issues, installations and configurations.
8.OsTicket – Support Ticket System to ensure all calls closed properly as per SLA and reporting to IT manager for any escalations
9.Configuring email accounts on various mobile handsets – iPhone, Blackberry, Android & Win Phones too
10.Handling employees access card generation, Managing Greytip HR cloud application.
11.Managing / Maintaining Weekly QB & Trams Backup.
12.Maintaining Windows 2012 AD Server at MUMBAI Office
13.User’s creations / Maintaining CBEYOND Mobile communicators.
14.Coordinating with vendors and get Quotations for any IT-related procurements
15.Updating client machines and server with WSUS and creating weekly report on windows updates
16.Monitoring servers and creating weekly monitoring reports.